Mercury, Incorporated

Quality Cost Report

$($in thousands$)$

Prevention costs:

Last Year This Year

Machine maintenance

Training suppliers

Quality circles

Total prevention cost

Appraisal costs:

Incoming inspection

Final testing

Total appraisal cost

Internal failure costs:

Rework

Scrap

Total internal failure cost

External failure costs:

Warranty repairs

Customer returns

Total external failure cost

Total quality cost

Total production cost

$\backslash$table$[[$$$210,$$$140$