Merrill corporation is preparing its balanced scorecard for the past quarter. The balanced scorecard contains four perspectives. Financial customer internal business process and learning and growth

Serve Similar to) WS 11.2.2.13 18 points Portal O Points Mon Corporation is preparing to scorecard for the past. The band scan four penetrancacome out Click here to view the specifico) mix the town Read more GED Mer Carportion Balanced Scorecard Report For Quarter Ended December Perspective OKP Financial Go Customer - More info brpo brec Through its strategic management planning process, Merrill Corporation has selected two specific objectives for each of the four perspectives; these specific objectives are listed in the following table. ded Specific Objective 1. Increase sales of core product line. 2. Improve post-sales service. 3. Improve employee product knowledge. 4. Increase number of customers. 5. Develop new core products. 6. Increase customer retention. 7. Increase profitability of core product line. 8. Improve employee job satisfaction. Print Done Click the icon to view KPIs and corresponding data. - - X Data table Merrill Corporation has collected key performance indicators (KPIs) to measure progress toward achieving its specific objectives. The following table contains the KPIs and corresponding data that Merrill Corporation has collected for the past quarter. B Goal Actual 2,375 2,350 13.0 23 $2,000,000 $2,200,000 6% 5% 1 KPI 2 Hours of employee training provided 3 Number of new core products 4 Sales revenue growth-core product line 5 Employee turnover rate (# of employees leaving company - total # of employees) 6 Core product line profit as a percentage of core product line sales 7 Number of repeat customers 8 Average repair time (number of days) 9 Number of customers 14% 18% a 98,000 103,000 1.1 1.2 135,000 115,000 Print Done ra - ard Requirement De Prepare a balanced Scorecard report for Merrill Corporation. For each of the specific objectives listed, place that objective under the appropriate perspective heading in the report. Select a KPI from the list of KPIs that would be appropriate to measure progress towards each objective. (There are two specific objectives for each perspective and one KPI for each of the specific objectives.) In the last column in the balanced Scorecard report, select if the associated KPI goal has been achieved. (Enter in the objectives using the numbers provided in the popup. Abbreviation used: # = number.) Print Done