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Meta recently purchased a new rototiller from Yard Creations. She is very pleased with her purchase and tells her friends and family members about her
Meta recently purchased a new rototiller from Yard Creations. She is very pleased with her purchase and tells her friends and family members about her experience. She also mentions her experience to other members of the landscaping groups she participates in through social media. Which phase of the customer acquisition funnel does this scenario best represent? ask advocate act appeal Movies+ is a streaming service that offers new movie releases to consumers. Their leadership team is meeting to discuss the problem of subscribers leaving the service to take advantage of lower prices from competing services. Many of these individuals return to the company to take advantage of promotions and incentives but leave again for lower prices. This type of customer is best described by which of the following terms? opportunists shoppers spinners detractors Mercedes recently began working for Magnetex. She is responsible for purchasing products made by Magentex and their competitors. After purchase, she documents positives and negatives associated with her experience. Mercedes can be best described as a spinner product advocate mystery shopper brand user Revolution Vehicle Company manufactures luxury performance vehicles for their customers. They recently invited repeat customers to join the RVC Chat. This group provides a space for loyal customers to share stories and pictures detailing their experience with Revolution vehicles. RVC Chat is best described by which of the following terms? customer funnel brand community loyalty program club membership
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