MGMT 310 assignment

2. Culture and performance (Connect, Perform) Use your knowledge of how values interact with culture to choose the correct labels for the A and B positions in the following diagram High Competing Forces Strong Culture MOT Weak Culture Passive Culture Low High Agreement About Values Intensity of Values Fill in the blanks in the following sentence. environments, but one drawback of strong cultures can be Strong cultures are more likely to increase performance in in groupthink. Beliefs Artifacts C. Assumptions In the following table, identify the element of culture represented by each example. Element of Culture Example The Walt Disney Company states, "Disney Citizenship is our continuing commitment to be among the most admired companies in the world--a recognition of both the integrity of our people and the quality of our entertainment experiences." Google provides free food for its employees every day and an attractive area in which to eat, in part to facilitate informal collaboration. Founder Danny Thomas wanted St. Jude Children's Research Hospital not only to work toward cures for childhood diseases but to provide medical care to families who could not afford it. To this end, he kept up a hectic pace of fundraising, and his focus on soliciting donations lives on in the institution's commitment to a "unique operating model in which most funding comes from private donors. 4. Development of culture (Connect, Perform) Use your knowledge of how culture is developed to complete the following sentence. Organizations hope that the end result of the socialization process will be on the part of employe Select the correct terms for the missing labels in the A and B positions in the following Image. People Context Formal Organization Leader Source: Adapted from McCaskey, M. B. (1992). A framework for analyzing work groups. In J. ). Gabarro (Ed.), Managing people and organizations (pp. 241-262) Ba Press A team is most likely to change a company's culture under which of the following conditions? When the team creates new documents outlining rules and regulations related to team work O When the team talks with management about the best ways to finish a work process O When the team solves a problem for the organization When the team adds new members to the organization As a new member of the Challenge for Charity Group, you notice that the association has its own way of operating. Last week, the other associati members gave a special treat to every club member who brought a can of food to the club meeting. The club works with the local food shelter to the homeless, and all club members who bring cans of food get free tickets to club events such as the fall dance. This is an example of members into the culture of the organization through the use of If you feel committed to the Challenge for Charity Group because you feel a sense of belonging with the other members, then you are in the stage of commitment Which of the following actions could Tim take to help the two groups develop a strong internal culture? Check all that apply. Tim could establish the behaviors he wants to see from employees and determine how to measure those behaviors. Tim could ask the leaders of the two groups to meet and work out their problems. Tim could set up a clear set of values for the entire organization Tim could set up a competition between the two departments to see which receives better customer satisfaction ratings In 2005, telecommunications company Sprint acquired its rival Nextel. Just 3 years later, Sprint wrote off 80% of Nextel's value, and in 2012, Sprint announced it would divest Nextel. Right after the merger was announced, the head of Nextel gave a pep rally-style speech to his managers, shouting "Let's stick it to Verizon!' He was followed on stage by the head of Sprint, who wore a suit and gave a staid PowerPoint presentation. What lesson should we take away from this? Check all that apply. Imposing Sprint's formal, bureaucratic culture on the informal, entrepreneurial Nextel subtracted value from the acquisition A key reason this merger and other mergers do not work is that the cultures of the companies are too different. The leaders of these companies accurately gauged how challenging merging the two organizations cultures would be. The speeches at the meeting were artifacts indicating that the two companies cultures were very different If we determine that View It Right's and Play2Learn's cultures are very different, what is an option we might use You can make it clear that work will be done the View It Right way and that Play2 Learn must adopt View It Right's culture View It Right should adopt Play2Learn's culture. View It Right should ignore Play2Learn's culture, since changing it will be impossible. Identify pieces of the cultures from both companies that are essential to the company's well-being, and create a new culture based on those elements. The narrator of this video says, "Every operator at Zappos is given discretion to do what it takes to make a customer happy." The fact that all employees are focused on doing whatever it takes to make customers happy is an indication that one of the at Zappos is the thought that customers are worth pleasing. As a management consultant, you have been asked to evaluate the culture at Zappos. To understand Zappos's culture, you will need to investigate which of the following items? O All of the items listed here The work results for which Zappos employees are rewarded O How Zappos employees do their work O Zappos's values, philosophy, and purpose Suppose that Tony Hsieh noticed that Zappos's customers were no longer willing to pay full retail prices on shoes. Which of the following actions could he take to change the company's culture so that it was more efficient? Check all that apply. Reward employees for achieving extraordinary customer satisfaction ratings. Share the customer research with employees, showing them why change is needed. Tell stories about the importance of efficiency and the things he has done to become more efficient at work himself. Increase the price of shoes to try to find a different customer base. 2. Culture and performance (Connect, Perform) Use your knowledge of how values interact with culture to choose the correct labels for the A and B positions in the following diagram High Competing Forces Strong Culture MOT Weak Culture Passive Culture Low High Agreement About Values Intensity of Values Fill in the blanks in the following sentence. environments, but one drawback of strong cultures can be Strong cultures are more likely to increase performance in in groupthink. Beliefs Artifacts C. Assumptions In the following table, identify the element of culture represented by each example. Element of Culture Example The Walt Disney Company states, "Disney Citizenship is our continuing commitment to be among the most admired companies in the world--a recognition of both the integrity of our people and the quality of our entertainment experiences." Google provides free food for its employees every day and an attractive area in which to eat, in part to facilitate informal collaboration. Founder Danny Thomas wanted St. Jude Children's Research Hospital not only to work toward cures for childhood diseases but to provide medical care to families who could not afford it. To this end, he kept up a hectic pace of fundraising, and his focus on soliciting donations lives on in the institution's commitment to a "unique operating model in which most funding comes from private donors. 4. Development of culture (Connect, Perform) Use your knowledge of how culture is developed to complete the following sentence. Organizations hope that the end result of the socialization process will be on the part of employe Select the correct terms for the missing labels in the A and B positions in the following Image. People Context Formal Organization Leader Source: Adapted from McCaskey, M. B. (1992). A framework for analyzing work groups. In J. ). Gabarro (Ed.), Managing people and organizations (pp. 241-262) Ba Press A team is most likely to change a company's culture under which of the following conditions? When the team creates new documents outlining rules and regulations related to team work O When the team talks with management about the best ways to finish a work process O When the team solves a problem for the organization When the team adds new members to the organization As a new member of the Challenge for Charity Group, you notice that the association has its own way of operating. Last week, the other associati members gave a special treat to every club member who brought a can of food to the club meeting. The club works with the local food shelter to the homeless, and all club members who bring cans of food get free tickets to club events such as the fall dance. This is an example of members into the culture of the organization through the use of If you feel committed to the Challenge for Charity Group because you feel a sense of belonging with the other members, then you are in the stage of commitment Which of the following actions could Tim take to help the two groups develop a strong internal culture? Check all that apply. Tim could establish the behaviors he wants to see from employees and determine how to measure those behaviors. Tim could ask the leaders of the two groups to meet and work out their problems. Tim could set up a clear set of values for the entire organization Tim could set up a competition between the two departments to see which receives better customer satisfaction ratings In 2005, telecommunications company Sprint acquired its rival Nextel. Just 3 years later, Sprint wrote off 80% of Nextel's value, and in 2012, Sprint announced it would divest Nextel. Right after the merger was announced, the head of Nextel gave a pep rally-style speech to his managers, shouting "Let's stick it to Verizon!' He was followed on stage by the head of Sprint, who wore a suit and gave a staid PowerPoint presentation. What lesson should we take away from this? Check all that apply. Imposing Sprint's formal, bureaucratic culture on the informal, entrepreneurial Nextel subtracted value from the acquisition A key reason this merger and other mergers do not work is that the cultures of the companies are too different. The leaders of these companies accurately gauged how challenging merging the two organizations cultures would be. The speeches at the meeting were artifacts indicating that the two companies cultures were very different If we determine that View It Right's and Play2Learn's cultures are very different, what is an option we might use You can make it clear that work will be done the View It Right way and that Play2 Learn must adopt View It Right's culture View It Right should adopt Play2Learn's culture. View It Right should ignore Play2Learn's culture, since changing it will be impossible. Identify pieces of the cultures from both companies that are essential to the company's well-being, and create a new culture based on those elements. The narrator of this video says, "Every operator at Zappos is given discretion to do what it takes to make a customer happy." The fact that all employees are focused on doing whatever it takes to make customers happy is an indication that one of the at Zappos is the thought that customers are worth pleasing. As a management consultant, you have been asked to evaluate the culture at Zappos. To understand Zappos's culture, you will need to investigate which of the following items? O All of the items listed here The work results for which Zappos employees are rewarded O How Zappos employees do their work O Zappos's values, philosophy, and purpose Suppose that Tony Hsieh noticed that Zappos's customers were no longer willing to pay full retail prices on shoes. Which of the following actions could he take to change the company's culture so that it was more efficient? Check all that apply. Reward employees for achieving extraordinary customer satisfaction ratings. Share the customer research with employees, showing them why change is needed. Tell stories about the importance of efficiency and the things he has done to become more efficient at work himself. Increase the price of shoes to try to find a different customer base