MGMT Leadership (z)

1. What are some of the environmental forces driving the need for change leadership? 2. Leaders should be prepared for resistance and find ways to enable people to see needed to succeed. 3. Research has identified some key characteristics of leaders who can accomplish successful change projects: They define themselves as change leaders rather than as people who want to maintain the status quo; they demonstrate courage; they can recognize and learn from their own ; they can assimilate and articulate that promote adaptability, they are capable of managing and ambiguity; and they have 4. List the eight-stage model of Planned Organization Change. 5. is a technique for leading change that engages individuals, teams, or the entire organization by reinforcing positive messages and focusing on learning from success; it can be applied either on a large or small scale. 6. Appreciative inquiry follows a four-state Al process. List the four with a brief description of each. 7. is a technique that uses a face-to-face group to spontaneously suggest a broad range of ideas to solve a problem. 8. Studies show that virtual brainstorming generates about_percent more ideas than individuals brainstorming alone. 9. What is the key to effective brainstorming? 10. is defined as a set of systematic techniques used for changing mental concepts and perceptions and generating new ones. People move "sideways" to try different perceptions, different concepts, and different points of entry to gain a novel solution. 11. uses a round-robin format to get people from different areas talking together, generating creative ideas, and identifying areas for potential collaboration. 12. Lateral thinking might be considered thinking outside the box. means to go deeply into a single area or topic to spark personal creativity, which has been called thinking "inside the box." One approach is to focus on the internal aspects of a situation or a problem. 13. are people who passionately believe in a new idea and actively work to overcome obstacles and resistance. 14. is a safe harbor where ideas from employees throughout the organization can be developed without interference from company bureaucracy or politics. 15. is the generation of ideas that are both novel and useful for improving the efficiency and effectiveness of the organization. 16. People have to to make a successful change. 17. What are the 5 keys that help people change