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MGT, Inc. works to build effective, long-term relationships with customers. It allocates a large budget to its call center so that customers know they can

MGT, Inc. works to build effective, long-term relationships with customers. It allocates a large budget to its call center so that customers know they can always be assisted with problems related to the company's products. In this way, MGT, Inc. is attempting to gain a competitive advantage through

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