Mgt. Quiz 1 True or false: 4 points 1. In the modern workplace one can expect to nd more order giving, as trends in the new workplace includes more attention by organizations to valuing people as human assets. 2. The highest level in Maslow's hierarchy of needs is safety. 3. Theory X advocates positive learning reinforcement as opposed to Theory Z, that advocates fear as an incentive. Leadership and managers have the same "meaning" and qualities. Top managers, more than middle managers, pay special attention to the external environment, looking for problems and opportunities, and ways to deal with them. For example, Don and Roger as top management had to deal with the anti-smoking reports issued by doctors. 6. An effective manager achieves both highperformance results and high levels of satisfaction among people doing the required work. 7. The process ofmanagement involves 6 functions. 7. When people perform in a situation as they are expected to, [human factors) this is sometimes called the Hawthorne Effect. 8. Weber is the father of the bureaucratic model of management. 9. Taylor is the "father" of scientific management. 10. Leadership and management are interchangeable terms, meaning they are the same thing. For example, a good manager is always a good leader. 11. Performance efficiency is a measure ofthe resource costs associated with task accomplishment. 12. The Utilitarian model for ethical decision-making advocates treating people with impartiality and fairly. 13. The assumption that people are complex with widely varying needs is most associated with the behavioral approaches. 14. The switchboard operators in \"MM" are line workers. 15. One example of how scientific management principles are applied in organizations today would be conducting studies to increase efciencies in job performance. For example, in the case of U.P.S S\"? MLIIV sleigh: ii g L 16. A whistleblower is someone who exposes the ethical misdeeds of others. 17. Vales are personal beliefs that help determine whether a behavior is considered ethical or unethical. An example of a terminal value is self-respect. 18. Spotlight questions from conducting double-checking an ethical decision would involve how I would feel about my family finding out about an ethical misdeed or if this situation was published in social or print media.]~ 19. An example of an ethical dilemma for students would be whether to cheat or report cheating by other students.~ Part II: ~ KOHLBERG: True or False~ 20. The young male executives in "MM" fluctuate between stages 1 and 2.~ 21. Most Americans rarely reach beyond stages 3 or 4.~ 22. Joan fluctuates between stages 2 and 3.~ 23. Don Draper is at only one stages in Kohlberg, and that is stage 1.~ 24. No one in "MM" is at stage 4, which is the social contract stage.~ 25. Peggy fluctuates between stages 2 & 3, for most of the first three episodes.~