Mgt605

MG1605 ASSIGNMENT DUE DATE: 17/08/2020 11PM You can do the assignment in groups of three to four members. This assignment contributes 10% towards your coursework. You are required to do a thorough literature review on the topic "Service Operations". You may choose relevant sub-topics according to your interest and distinguish them explicitly. Requirements: A minimum of 10 journal articles are to be read and analyzed for this assignment. . You are to write a literature review of 2000 words. Use Harvard referencing style. Provide proper in-text citations and bibliography. . Use Times New Roman, 1.5-line spacing and Justify your text. . The final copy of the assignment is to be uploaded on the Moodle (Assignment 1) drop box by ONLY one group member. . Late assignment will be accepted with a penalty of 20% per day. Turnitin similarity percentage of less than 30% is accepted. The following penalty applies for higher similarity percentage. Similarity percent Percentage of mark deducted 0-30 0 31-40 2.5% 41-50 5% 51-60 7.5% >60 10%