Michael Sokolow has just been tasked with handling international clients. He needs to close a deal with Norio Tokunaka from PopWear that has already been thoroughly worked out with Sokolows predecessor, Roger Small. Michael is unaware of the need to establish a relationship with Norio before he discusses business. Norio becomes disenchanted and refuses to sign the deal.

Watch the Manager's Hot Seat video below and then respond to the questions that follow

1. Which of the following trading blocs could potentially reduce trade barriers between Michael and Norios organizations?

a. Mercosur

b. The International Monetary Fund (IMF)

c. North American Free Trade Agreement (NAFTA)

d. Association of Southeast Asian Nations (ASEAN)

e. Asia-Pacific Economic Cooperation (APEC)

2. During Michael and Norios meeting, Michael kept reminding Norio how busy he is, and they were interrupted by someone saying Michaels next appointment was waiting. This shows that Michaels time orientation is

a. polychronic.

b. polycentric.

c. multidimensional.

d. monochronic.

e. geocentric.

3. After meeting with Norio twice, Michael believes that Norio was not behaving professionally since he was not discussing the contract in detail and committing to negotiation. By dismissing Norios cultural norms, Michael is exhibiting ______ behavior.

a. ethnocentric

b. prejudice

c. psychological safety

d. hostile work environment

e. reverse discrimination