Question
Mickey Ds Coffee division has been burned with recent lawsuits alleging their coffee was too hot, while at the same time facing numerous complaints their
Mickey Ds Coffee division has been burned with recent lawsuits alleging their coffee was too hot, while at the same time facing numerous complaints their coffee served at their outlets was not hot enough. The Federal Board of Control of Coffee Temperature dictates lower and upper limits, respectively, of 170F and 200 F and Mickey Ds treats these limits as their Voice of the Customer data.
Mickey Ds has hired an MBA intern to perform Statistical Sampling at a few of their Triangle outlets. Here are the sample data from one particular outlet in F.
Observation 1 | Obs 2 | Obs 3 | Obs 4 | Obs 5 | |
Day 1 | 183 | 186 | 181 | 179 | 185 |
Day 2 | 186 | 177 | 190 | 179 | 174 |
Day 3 | 193 | 184 | 195 | 180 | 192 |
Day 4 | 181 | 195 | 193 | 194 | 181 |
Day 5 | 177 | 190 | 187 | 185 | 190 |
Day 6 | 175 | 184 | 182 | 187 | 187 |
Day 7 | 180 | 191 | 184 | 183 | 184 |
Day 8 | 180 | 180 | 184 | 177 | 172 |
Day 9 | 190 | 188 | 184 | 188 | 184 |
Day 10 | 186 | 185 | 188 | 186 | 185
|
- Based on the sample of observations, what is the probability of the temperatures falling outside either limit as set by the Federal Board of Control of Coffee Temperature?
Probability of Violating Limits = %
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