Microsoft Corporation uses mixed costing for software development projects. In January 2038, the company incurs the following costs for a new software product:

• Fixed Costs: $20,000,000
• Variable Costs: $10,000,000

Requirements:

• Classify each cost as fixed or variable.
• Perform cost-volume-profit analysis.
• Prepare a balanced scorecard including financial and non-financial metrics.
• Analyze the performance using the balanced scorecard.
• Recommend strategic actions to improve the project’s success.