Microsoft Visio Software is a required learning resource for this course. This is available for free in all in-person COT computer labs and through the COT Virtual Lab. To get this for your own PC or MAC, please see the "Azure Dev Tools for Teaching (access to Visio etc).pdf" file posted in the "Syllabus" area of Top Hat.

Create a simple flowchart of the process for sending a package to someone (based on practices discussed in Measure Phase, Lessons 2b, slides 17-25).

Quality Improvement in Project Management