Mid-Term

*. Training employees is essential for organizations to ensure productivity. If you are given the task of developing training for a new process, what would you do to ensure the training provides what the employees need to perform the new job? How would you know if you were successful in your efforts?

*. Strategic planning should be a critical component of organization's activities. If you are assigned the task of changing an operational process to improve productivity or performance, what relationship should there be to the organization's strategic plan? How would you undertake the redesigning of the process?