Mike had been working in the steel industry as an engineer for over 22 years. Owing to the COVID-19 pandemic, the financial performance of the company where he worked was negatively affected and the company was forced to retrench some of its employees. Mike was retrenched by his company in December 2021. He used his retrenchment package to buy into a SPARretail franchise, which is in the fast-moving consumer goods (FMCG) industry. Follow this link for more details about the company: https://www.spar.co.za/About-SPAR/Company QUESTION 1:

After receiving advice from a fellow business owner, Mike wants to evaluate the performance of his recruited salespeople. With more emphasis on practical examples, provide suggestions to Mike on how he can apply the seven (7) steps involved in evaluating salespeople. I need practical examples of the following performance evaluation steps.

1. Review job description

2. Establish basic policies and sales goals and objectives.

3. Determine performance evaluation standards and criteria.

4. Agree on individual performance standards.

5. Compare performance to standards.

6. Discuss results with salespeople, including variations and improvements.

7. Take corrective action if necessary.