Mike has two ideas on how to design these teams. First, he can put together a group of experienced people from different departments (e.g., marketing, engineering, production) to solve the problem (Team 1). Second, he can allow interested employees to have online discussions voluntarily (Team 2). He also must decide on how to measure the success of the team's efforts. Refer to Scenario 4.1. Which term refers to the first type of team Mike is considering, where he will put together different people from different units (Team 1)? Question 1 options: a) a virtual team b) a self-directed team c) a quality improvement team d) a process improvement team