Mimi is an IT manager who is presenting a new contact management system to a group of administrative staff. Mimi wants to explain that, with previous rollouts of this system, it has not taken long for users to get up to speed though the system is initially confusing. How can Mimi best make her point in a way that is clear but not overly simple? In previous situations in which we have installed this system for a similar group of users, 59.2 percent of them have rated the system easy or somewhat easy to use after 45 days. You will not be confused by this new system. We know from previous groups of users that using this system will be an uphill climb for you at first, but, within a few weeks, it will level off, and you'll feel more comfortable.