Mitch takes his two best suits to Quality Cleaners and receives a ticket as a receipt. Quality tells Mitch his suits will be cleaned and will be ready to be picked up on Monday. Another customer overhears the exchange and early on Monday goes to Quality, convinces the worker he is Mitch but that he has lost his receipt. He identifies and retrieves the suits, which happen to fit him perfectly too. Quality Cleaners

a$.$ has no liability unless Mitch proves Quality did not use ordinary care.

b$.$ will avoid liability if the receipt contained an exculpatory clause excluding gross negligence.

c$.$ is strictly liable to Mitch for the suits.

d$.$ is liable to Mitch only if Mitch can prove Quality was grossly negligent.