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MobileExpert expanded its mobile phone business that sells mobile phone, accessories and now upgrade from to end customer become both end customer and distributors of
MobileExpert expanded its mobile phone business that sells mobile phone, accessories and now upgrade from to end customer become both end customer and distributors of major brand, and from a small shop eight years ago to ten outlets spread across Medan. Its current business operation is mainly paperbased.There are frequent stockouts of popular brands of mobile phones at its outlets and many difficulties in relation to suppliers and customers. The CEO of MobileExpert is keen to improve its business competitiveness and transform its supply chain management SCM to eSCMDiscuss whether it is a good strategic move for MobileExpert to transform its business operations to the digital platform.
Differentiate between SCM and eSCM in general
Explain by your own analysis, how is the process of manual SCM now in MobileExpert From begin until deliverypayment
The requirements of eSCM in mobile phone retail business
How is the process of eSCM implementation in MobileExpert
Explain the advantages and disadvantages of applying eSCM in MobileExpert
Recommendation and Conclusion
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