Question
Model an airline ticket booking process from the time the customer received a ticket offer from the travel agency until the payment was made. The
Model an airline ticket booking process from the time the customer received a ticket offer from the travel agency until the payment was made. The model should include three lanes (Customer, Travel Agency, Airline). Use Lane Model Diagram.
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Transport Operations
Authors: Allen Stuart
2nd Edition
978-0470115398, 0470115394
