Module 4, Lesson 1 Assignment- Journal

https://youtu.be/7fCpyrtAonY

1. What strategies for communicating effectively does Jeannie use? What other strategies would help her communicate more effectively?
2. Discuss whether you think Jeannie is communicating adequately in all directions and whether she is effectively using both formal and informal communication. How could she improve?
3. How could Jeannie apply modern technology to help her manage communication with employees?

Module 4, Lesson 2 Assignment- Journal

https://youtu.be/FzYQnWVWpxk

1. How does performance-based pay motivate Nucor employees? Would this pay system be effective if Nucor did not also empower employees to make decisions? Why or why not?
2. Supervisors do not set up the pay system for a large company likeNucor. How canNucor'ssupervisors contribute to employee motivation?
3. Does this description of Nucor sound like an organization in which you would feel motivated? Why or why not? Which theory of motivation would best explain your feelings?

Module 4, Lesson 3 Assignment- Journal

https://youtu.be/IUZH3ZK7leM

1. Was it appropriate for the station to suspend Giangreco for expressing his personal opinion on his Twitter feed? Why or why not?
2. If you had to make the decision about whether to discipline Giangreco and how, with whom would you consult? What would you ask?
3. Does this incident provide an example of effective discipline as described here? Can you suggest a way WLS-7 could add to the effectiveness of the discipline in this situation? Do you think the desire to set an example for other broadcasters and members of the press should have any weight in the station's response to actions like Giangreco's?

Module 4, Lesson 4 Assignment- Journal

https://youtu.be/-AYs8vSbILc

1. Imagine you are a sales supervisor who works primarily in an office at headquarters, staying in touch with traveling sales representatives to coach them and oversee their performance. Why might you need Internet access? Would you need to have that access all day long, every minute of the day? Why or why not?
2. Continuing with the example in question 1, how do you think it would change your support of the sales reps if you used a program like Freedom to stay offline for an hour or two every day? How do you think it would change your ability to complete other kinds of work, such as writing reports, thinking of new ways to motivate workers, and planning for future goals and budgets?
3. Discuss your opinion of Linda Stone's view that individuals should learn to police themselves online, rather than relying on software to help them manage their computer use. For a supervisor, is getting control over time by any means more important, or is learning self-control more important

Module 4, Lesson 5 Assignment- Journal

https://youtu.be/EW7yg805NdE

1. Based on this description of mediators, what kinds of supervisory skills are needed for mediating a conflict? Consider the various skills described in Chapters 1 through 14.
2. When might a supervisor benefit from using trained mediators, such as NCRC mediators, rather than mediating a conflict him- or herself? Why would the experts be important in these situations?
3. Suppose you are a supervisor of TSA screeners in an airport. You notice that a passenger is visibly upset about having her carry-on bag inspected. As you step near the table where the inspection is taking place, you hear her say, "You're going to make me miss my flight." Would you get involved in this situation? If so, how? What, if any, mediation skills from NCRC might help you?

Module 5, Lesson 1 Assignment- Journal

https://youtu.be/UIetyHMVH44

1. Suggest three ways Honda R&D Americas could recruit engineers to fill jobs at its research and development facility in Raymond, Ohio.
2. If you were interviewing a candidate for a job at this facility, what would you ask to determine whether the candidate would be satisfied to stay at Honda?
3. How would Honda R&D's emphasis on recruiting recent graduates, rather than experienced automotive engineers, affect your job if you were the supervisor of these employees? Would you want Honda to change its recruiting strategy? Why or why not?

Module 5, Lesson 2 Assignment- Journal

https://youtu.be/Pt3k7Ik1SOA

1. Suppose you have been asked to set up an emergency response plan for a company whose manufacturing processes require the safe handling of carbon dioxide. The purpose of the plan is to ensure employees know what to do if this deadly gas were to be accidentally released in the plant. Review the types of on-the-job training discussed in this chapter, and identify the one (or ones) you would use. Explain your choice.
2. make a training plan for the employees. Will you train them all at once or in groups? Why?
3. Would you recommend the company schedule regular retraining in the emergency response plan? If so, how often and why? What form would the retraining take?

Module 5, Lesson 3 Assignment- Journal

https://youtu.be/GAzxWc3cVo8

1. Consider the steps in the appraisal process. Based on the information in this case, would you adapt any of them to review the performance of Millennials you might supervise? Why and how?
2. What type or types of appraisalgraphic rating scale, paired-comparison, and so onwould you recommend for reviewing Millennials' performance? Why?
3. What way of providing feedback and constructive criticism to Millennials do you think would be most effective and why? How would you encourage Millennials to ask you, as their supervisor, for more frequent performance feedback?