Module $5$: Discussion Forum

Review Chapter $7\mathrm{.}1($p$.296)$ in Ethics of Data and Analytics and answer the following questions:

What bias was introduced using automation at Amazon?

Why did this bias occur?

What could have been implemented to reduce these concerns?

What other tools are on the market now to reduce these concerns from occurring?

This is my discussion question this week and my etextbook wont open. How do i answer these questions?