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Module 7 Discussion Topic Banks use databases to identify profitable and unprofitable customers. Bankers say they lose money on customers who typically keep less
Module 7 Discussion Topic Banks use databases to identify profitable and unprofitable customers. Bankers say they lose money on customers who typically keep less than $1,000 in their checking and savings accounts and frequently call or visit the bank. Profitable customers keep several thousand dollars in their accounts and seldom visit a teller or call the bank. To turn unprofitable customers into profitable ones, banks have assessed fees on many of their services, including using a bank teller, although many of the fees are waived for customers who maintain high account balances. Bankers justify the fees by saying they're in business to earn a profit. TASK: Discuss whether banks are justified in treating profitable and unprofitable customers differently. Defend your answer. After you submit your post, you will be able to see your classmates' responses. Read through and reply to at least one other person's posting. Replying to fellow student's posts is required. Your replies should offer new substantiated ideas or thoughtful questions. Do not just respond with "I agree" but include WHY you agree OR disagree. Your response should be a minimum of 1 paragraph. A paragraph is a minimum of 5 sentences or approximately 100 words. I encourage friendly debate and disagreement, so do not be afraid to speak your mind. Always be mindful that your opinion is one of many and ask that you be respectful and courteous of others.
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