Mohamed is relatively new to his role, which involves providing support and supervision to a team of workers who provide support to homeless young people. His role is demanding because his team supports people with complex needs in an environment where accommodation is expensive and demand exceeds supply.

Mohamed finds it hard to switch off from his responsibilities on the weekend. He wants to work as effectively as possible and decides to monitor his own performance.

Q1:

Identify three actions Mohamed could take to help him monitor his performance.

Q2:

Mohamed decides to seek feedback on his performance. Identify two types of feedback he could seek and explain why asking for feedback about performance is important.

Q3:

Mohamed decides to clarify the extent of his work role. Explain two sources of information that Mohamed could access to learn more about the limitations of his work role and responsibilities.

Q4:

If Mohamed did not maintain professional boundaries in relationships with his team, what are two likely negative consequences that would affect his ability and the ability of his colleagues to perform effectively?