Mohamed was getting accustomed to his surroundings in provincial government. His efforts at getting employees to accept change had met with little resistance to date. But now the hard part really started-actually managing the change. What techniques could he and his agency's new director employ to most effectively implement changes that would result in increased productivity in his department? He was considering changes in three areas of his agency: the structure, the technology, and the people. If Mohamed wanted to change people and the quality of interpersonal work relationships, he could do so by implementing ________ programs.

A.organizational design

B.job redesign

C.organizational development

D.interpersonal development