Montaigne-Chimie SA consists of seven operating divisions, each of which operates independently. The operating divisions are supported by a number of support divisions such as R&D, labour relations and environmental management. The environmental management group consists of 20 environmental engineers. These engineers must seek out business from the operating divisions - that is, the projects they work on must be mutually agreed to and paid for by one of the operating divisions. Under Montaigne-Chimie's rules, the environmental group is required to charge the operating divisions for environmental services at cost. 1. Is the environmental management organisation centralised or decentralised? The environmental management