month 5 ^

this is all information povideded nothing is missing thank you!

1 Breakdown of App Users by Department - Month 5 Peretofocal App than by perman 10 r Digital Administration Operations Contact Centre Other Number of App Users, By Month Month 4 Series Value 500 Number of IT Complaints, By Month r Seres Val Percentage of Users Giving Specific App User Rating Scores, ty Month 30% 30% 28 20% 20% 20% 20% 201 20 1936 19 156 19 109 101 As you know this app is a direct replacement for a commercial solution (Ksort) which we were paying around $30,000 in licences per month to support. In a simplistic sense, we will be "breaking even" on the cost of this new app in just over a year, which is great news. However, this is not just a cost-saving exercise. This app has a purpose and our biggest priority is ensuring that our users are at least as happy with the new solution as they were before As a bit of background on the attached data: App users who give a User Rating of 1 or 2 are classified as "Unsatisfied" App users who give a User Rating of 4 or 5 are classified as "Happy Hope this helps provide some clarity on where we are. Speak soon Alex In Month 4, how many of the app users worked in Administration or Operations? 260 234 30 170 Not enough information to determine