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Motivating good manners is important for organisational growth, survival and profitability. Select the INCORRECT statement in relation to motivating good manners at the workplace. Select

Motivating good manners is important for organisational growth, survival and profitability. Select the INCORRECT statement in relation to motivating good manners at the workplace.
Select one:
a. Understand what etiquette is required in the office
b. Lead by example
c. Help resolve some conflicts
d. Inform your employees of change timeously
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