Motivation is one of the most important factors affecting human behavior and performance. This is the reason why managers attach great importance to motivation in organizational setting. Rensis Likert called motivation "the core of management". Effective directing of people leads the organization to effectiveness, both at organizational and individual levels. Some theories have been developed over the years to explain motivation and its importance to individuals and organisations. Most common among these theories are Maslows Hierarchy of Needs and Clayton Alderfers ERG theory. Motivation is the set of forces that leads people to behave in certain ways. It refers to energy and commitment with which an individual or group performs a task or role. It is one of key management elements. Managers attempt to motivate people to behave in ways that are in the organizations best interest.

(a) With practical examples, outline the five (5) levels of Maslows Hierachy of Needs.

(b) Discuss five (5) benefits of a motivated staff to an organization.