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MountainMole Foods has decided to use the perfect order measurement approach to track its logistics performance. According to MountainMole, a perfect order is one that
MountainMole Foods has decided to use the perfect order measurement approach to track its logistics performance. According to MountainMole, a perfect order is one that (1) is delivered on time, (2) arrives in one complete shipment, (3), arrives undamaged, and (4) is correctly billed. MountainMole has the following performance figures for the past four years. Click the icon to view the performance table. a. Assuming that there is at most one error per order, calculate performance for each of the four years (enter your responses rounded to two decimal places). The overall trend in performance is What factors explain the results? A. The number of errors increases each year at a lower rate than the number of orders is increasing. B. The number of errors remains the same level each year, but the number of orders increases. C. The number of errors decreases each year at a lower rate than the number of orders is increasing. D. The number of errors increases each year at a higher rate than the number of orders is increasing. b. If someone was looking to improve MountainMole's logistics performance, one should concentrate on the
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