Mr. Ayhan is the manager of the cargo operations department in a shipping company. He worked at each level of the department for a long time and has been serving as a manager for five years. The department consists of five operations and two accounting teams, each member specialized in their field. The operations team performs the standard procedures (entering the load information into the database, creating the standard forms related to the load) after performing the cargo related operations. In a performance analysis conducted in the department, it was seen that the percentage of work done compared to the number of personnel is quite low. Mr. Ayhan, who is in close contact with the employees, realizes that the operation team spends most of their time while performing standard procedures. Known for his innovative ideas. Mr. Ayhan thinks that performing works consisting of standard procedures with a new team will speed up business processes. For this purpose, it decides to establish a documentation team. With the choices made by the human resources department, it creates the documentation team by choosing two people from each operation team. During the first five months, the efficiency of the department increases as expected and this is reflected in customer satisfaction. However, after the sixth month, problems with the loads begin to arise, and in the eighth month, the efficiency of the department is significantly reduced compared to its previous state. Upon this. Mr. Ayhan decides to hold a six-week seminar every week on Friday afternoon to explain what needs to be done to each team. While all team members participate in the seminar in the first two weeks, there is a limited number of participation in the seminars in the other weeks. Seeing that the problem has not been resolved, Mr. Ayhan decides to review the entire workflow process. As a result of his observations. he sees that the errors are caused by the spelling mistakes made in the documentation unit. For this reason, he spends more time with the documentation team and gives additional bonuses to team members. He also decides to organize a new three-week seminar for the documentation team, this time making participation mandatory. However, despite all efforts of Mr. Ayhan, mistakes continue. Question 1: Interpret Mr. Ayhan's leadership characteristics in terms of each leadership theory separately. Question 2: In terms of situational leadership theory, explain which leadership group the employees belong to and the reasons why the employees did not show interest in the six-week seminar. Question 3: If you were the manager of the department, what kind of leadership style would you display to solve the problem?