Question
Mr Burns' new consulting firm offers insights to clients regarding nuclear power plant. The service fee is $57,000, paid at the start of the year
Mr Burns' new consulting firm offers insights to clients regarding nuclear power plant. The service fee is $57,000, paid at the start of the year and has 350 clients. The company spends $28,500 on average on servicing each client. If the firm retention rate is 97.5% and the discount rate is 10%, calculate the CLV of one customer over the period of 5 years. (2 marks)
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Financial Accounting An Introduction to Concepts, Methods and Uses
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