Mr Malekout, had worked as the Practice Manager of a GP's surgery for 13 years, running all non-clinical administration matters for the Partners of the practice. It came to light that Mr Malekout had repeatedly and falsely told the partners at The Medical Centre that the Primary Care Trust was unconcerned about the practice. Working relationships between Mr Malekout and the Medical Centre became strained and Mr Malekout handed a letter to one of the partners stating that he had received a job offer and wanted to discuss his current employment; but he did not actually resign. The partner replied to Mr Malekout's letter indicating that it would be in all parties' interests if his employment terminated by the end of the month. Worried that the practice would be left without a manager, the The University of the West Indies Course code MGMT 3018 July 2022 partner employed a short term 'trouble shooter', Mr Kader, to help Mr Malekout. Within a few weeks, Mr Kader's hours increased, and he eventually assumed responsibility for a number of Mr Malekout's duties. Staff and other contractors began to divert queries to Mr Kader rather than Mr Malekout, leading to diminished responsibilities for Mr Malekout. Mr Kader also identified further failures in Mr Malekout's performance. The Medical Centre then undertook Mr Malekout's first appraisal in 13 years, which highlighted that trust and communication had broken down between Mr Malekout and the practice. It was clear that the practice had serious concerns about Mr Malekout's ability to undertake his responsibilities. Mr Malekout went on sick leave, at which point the practice undertook a restructure. A document which referred to the good performance of Mr Kader was distributed. Two weeks later, Mr Malekout was dismissed for redundancy. Advise Mr. Malekot using the ILAC method.