Mr Okuda wants everyone to change, but everyone is following Newton's law and resists change. When you want to do something new, the mind finds a good excuse: no money, it is not in the budget, it won't work, the boss won't let me don't have enough time, etc. The mind can easily find a million ways not to change. Based on this statement and suitable theory, examine the individual and organisational resistance to change that Toyota management would have had to manage effectively during their transformation initiatives.

Discussion on both the Individual and Organization must be presented.

Build on the points and Expand with Application

(25 marks)