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Mrs . Thomas, who has a hearing impairment, has a friend visit her at home one day while you are there. The friends have not
Mrs Thomas, who has a hearing impairment, has a friend visit her at home one day while you are there. The friends have not seen each other for a long time. Her friend stares at the service dog sitting beside Mrs Thomas. Finally, her friend asks you, "The dog is not only her pet, am I right? Is she deaf?" What is the best way to respond?
Select one:
a Say, "Yes, it is a service dog because Mrs Thomas is deaf."
b Explain what the service dog does for your client.
c Explain that you cannot say because you need to respect your client's privacy.
d Say, "Yes, it is a service dog. Mrs Thomas has a hearing impairment."
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