Muhammad Ahmed is the General Manager of Al-Mashreq Cleaning Company, met with the directors of the companies departments to tell them about the problem that the company is facing, which is loss and lack of profits due to decrease of sales. He asked the Director of Human Resources, Fatima Ali, for external assistance to solve this problem and increase sales for the company. Fatima searched for institutions that provide consultant services specialized in performance, coaching and management consulting, which is Al-Najma Company for Management Consulting, and they called the consultant to diagnose the problem, intervene and develop the appropriate plan to improve the company's situation. As you are the consultant, identify the following:

1) Find the type of consultant in this case study?

2) Identify the Problem of the company?

3) Analyse the information needed to discover the problem?

4) Develop an effective plan to solve this problem?

5) Discover the best solution and recommendation to solve this problem?