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Musashi is writing a report on the company's IT staff and its response time for trouble tickets. He makes an appointment to observe the IT

Musashi is writing a report on the company\'s IT staff and its response time for trouble tickets. He makes an appointment to observe the IT staff and collect data for his report. He decides to observe the group over a period of 90 minutes to collect his data. What would make his observation time more effective?

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