my assignment has asked me to answer this question but im not really sure what they mean or where to go from

you are required to provide evidence of practical skills.

An observationis to be conducted and will include evidence of:

ORAL COMMUNICATION

• Uses vocabulary appropriate to context and to establish a supportive and learning environment
• Uses listening and questioning techniques to confirm or show understanding of different perspectives

INTERACT WITH OTHERS

• Selects and uses appropriate conventions and protocols when communicating with co-workers in a range of work contexts
• Recognises the importance of building rapport to establish effective working relationships
• Collaborates with others to achieve joint outcomes, playing an active role in facilitating effective group interaction
• Negotiates with others to achieve joint/agreeable outcomes playing an active role in facilitating consensus in potentially contentious situations

Performance Evidence is to includecollection offeedback on team and individual performance

• give and receive feedback from team members to encourage participation in and effectiveness of the team
• collaboratively develop learning plans to match skill needs of individuals and groups
• provide mentoring and coaching assistance to teams and individuals

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the workforce learning and development field of work and include access to:

• office equipment and resources
• learning and development plans, policies and procedures
• case studies and, where available, real situations
• interaction with others