My values: A)What is important as I create my own customer service goals? B)How will I demonstrate those values to others around me?

My career in customer service: A)My first job in customer service B)How might I use customer service in my career? C) What things do I need to work on in order to be an effective leader in customer service? D) What things do I already do well?

My action plan: A)How can I get to be to the best customer service professional I can be? B) What do I need to do?