n 2018 union workers at a regional hospital in Gauteng Province embarked on an intense 2- week strike action in a bid to force the employer to improve the working conditions and raise salaries. During the strike, unruly union members forced doctors and nurses out of the wards and operating theatres, as a result, hundreds of patients suffered as they could not gain access to life saving health care services. Based on the above scenario, answer the following questions: 1.1 Explain the concept "essential services