n Chapter $18$ of the textbook, read $$Case in Point: Communication in the Age of Social Media$$ carefully. Then, write a short paper with your responses to the questions that follow the scenario.

Specifically, you must address the following rubric criteria:

Identify, with examples, at least two challenges faced by organizations and$/$or employees when dealing with social media.

Discuss your opinion on the incident with the conference attendees and explain how you would handle it$.$

Outline a social media policy for your team or organization.