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n model M/M/1/FCFS/?/? with ? = 11 customers and ? = 15, compute Wq a. Wq = 1.82 b. Wq = 0.183 c. Wq =

n model M/M/1/FCFS/?/? with ? = 11 customers and ? = 15, compute Wq a. Wq = 1.82 b. Wq = 0.183 c. Wq = 0.21 d. Wq = -0.183

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