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n Operations Management: Processes and Supply Chains, Krajewski and Malhotra (2022) identify a number of characteristics of lean systems. Based upon course readings and your

n Operations Management: Processes and Supply Chains, Krajewski and Malhotra (2022) identify a number of characteristics of lean systems. Based upon course readings and your experience, in address the following:

  • Which two characteristics are the most difficult for managers to implement and sustain?
  • Which two characteristics do you believe can have the biggest impact on value creation? Why?

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