Name of book: Management of Information systems 10 edition

1. Write a brief synopsis of the case discussing the main points.

2. Comprehensively answer the case 4 questions chapter 5 page 216. Do not answer the real world activities.

3. Identify 5 concepts (terms) from the chapter that relate to the case. Define the concepts in your own words. Discuss how each concept relates to the case.

CASE STUDY QUESTIONS 1. Place yourself in the role of a manager at a company undergoing a merger or acquisition. What would be the most important things customers would expect from you while still in that process? What role would IT play in meeting those expectations? Provide at least three examples. 2. Focus on what Andi Mann in the case calls "tribal knowledge." What do you think is meant by that, and why is it so important to this process? What strategies would you suggest for companies that are faced with the extensive presence of this issue in an acquired organiza- tion? Develop some specific recommendations. 3. Most of the discussion on the case focused on hardware and software issues. However, these are essentially blers for underlying business processes developed by each of the companies involved. What different alterna- tives do companies have for proc- esses, and what role would IT play in supporting those activities? Pay particular attention to data management and governance issues. merging their business CASE STUDY QUESTIONS 1. Place yourself in the role of a manager at a company undergoing a merger or acquisition. What would be the most important things customers would expect from you while still in that process? What role would IT play in meeting those expectations? Provide at least three examples. 2. Focus on what Andi Mann in the case calls "tribal knowledge." What do you think is meant by that, and why is it so important to this process? What strategies would you suggest for companies that are faced with the extensive presence of this issue in an acquired organiza- tion? Develop some specific recommendations. 3. Most of the discussion on the case focused on hardware and software issues. However, these are essentially blers for underlying business processes developed by each of the companies involved. What different alterna- tives do companies have for proc- esses, and what role would IT play in supporting those activities? Pay particular attention to data management and governance issues. merging their business