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Nancy went to a friend's house who had an exceptional espresso and latte maker. She then felt uneasy about the 1 5 - year old

Nancy went to a friend's house who had an exceptional espresso and latte maker. She then felt uneasy about the 15-year old Mr. Coffee she uses for her morning coffee, and wanted to upgrade to a better system. In the consumer decision-making process, she is in the _______________ stage.
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post purchase behavior
purchase
evaluation of alternatives
need recognition
information search

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