Question
Navreet was recently hired as a receiving clerk for the White Pearl restaurant. He has a PO for three bags (40 pounds each) of Russet
Navreet was recently hired as a receiving clerk for the White Pearl restaurant. He has a PO for three bags (40 pounds each) of Russet potatoes, 9 boxes of "Perry" brand napkins (1,000 napkins per box), and three packs of beef loins (50 pounds per pack). Navreet went to the receiving dock excited about the first receiving task at his new job. He weighed one of the bags of potatoes and the weight was correct. He decided that all the bags looked alike and did not weigh the other two bags. He also did not check the label on the potatoes, which read "Yukon Gold Yellow Potatoes."
Then Navreet moved to the meat. He did not remove the meat packs from their boxes. Instead, he weighed all three packs and the boxes together and recorded the weight as net product weight. There was also a bloody leak under one of the boxes but the pack looked intact to him. The delivery driver was in a hurry to make another delivery, so Navreet let the driver help with moving items into the storage area. The invoice indicated six boxes of "Curly" napkins (at 1,500 napkins per box). Navreet signed the invoice and waved goodbye to the driver. Content with his first receiving job, Navreet recorded the items into the system and sent a copy of the invoice to accounting.
1. Identify and discuss in detail ONE mistake Navreet made during the receiving process. 2. What are some of the corrective actions that Navreet could have undertaken during the delivery of items to avoid this mistake?
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