Ne Direct Claim E-mail X PDF Writing Improvement Exercises X Course Hero orecollege.instructure.com/courses/309795/assignments/5892664?module_item_id=13215880 Body Fitness Editing Assign Due Oct 25 by 11:59pm Points 30 Submitting a file upload ne S Have you ever bought a product that didn't work as promised? Have you been disappointed in service at a bank, restaurant, department store, or online retailer? Remember that smart companies want to know what their customers think especially if a product could be improved. Your Assignment: Select a product of service that has disappointed you. Write a claim e-mail requesting a refund, replacement, explanation, or whatever seems reasonable. Use your gatormail account preferred, but personal e-mail account can be used also. Address the email to sharondickens@NorthshoreCollege.edu. Inside address should be to Ms. Dickens (assume this is the director of customer service). NOTE--you will not submit this assignment on Canvas-- you will send an e-mail. search F2 Example of a customer service situation your instructor recently experienced. I ordered a dress from a department store to wear to my nephew's wedding. I ordered the dress six weeks before the wedding and used standard shipping. Two weeks before the wedding, I had not received the package. I inquired with the department store and USPS. The USPS tracking showed the package had been delivered, but when I contacted the local Post Master General, I was told that the package was in Memphis, TN and they did not know why it was not being delivered. According to USPS, all I could do is wait. I contacted the department store to see if they would send a replacement. I was told that they would not, but I needed to complete an affidavit declaring I did not receive the package. Well, I ended up on a shopping trip and purchased a dress in Biloxi, MS. As you can guess, two weeks after the wedding I received the package. I did not need the dress, so I shipped it hack had ordered two items and I bent the other Inaid the store credit card bill for the item I kont hut +D -0- Q+ F4 F5 F6 F7 F8 3 E S R % 5 T T Y C I & 7 * 8 F9 P K 2 W 25% Ys F10 F11 F12 Insert Prisc + S&P... Delete Backspa