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TOPIC: REVENUE GENERATION ANALYSIS

ANSWER THE FOLLOWING QUESTIONS:

1. Give 5 examples of investments that companies have made in order to enhance the guest experience. Explain each investments.

2. What are the enhancement investments companies have made and what are the analysis factors that led to the decisions for their adoption of the investments?

3. Identify the internal and external customers affected by the enhancements and how does the enhancement affect each customers

4. What are the type of enhancement investments involved? How does it compare with the expected Return of investments?

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