need an email

Negative E-mail Practice, M-Global Context: Declining a Request

Assume that you work at the M-Global office that completed the Sentry Dam (see Model below). Word of your good work has spread to the state director of dams. He has asked you, as manager of the Sentry project, to deliver a 20-minute speech on dam safety to the annual meeting of county engineers. Unfortunately, you have already agreed to be at a project site in another state on that day, and you cannot reschedule the site visit. Write an e-mail, including the subject line, to the director of damswho is both a for- mer and, you hope, a future clientand decline the request. Although you know he expressly wanted you to speak, offer to send a substitute from your office.

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David R. Frazier/Photo Researchers, Inc Brief Project Description M-Global worked from January through April of 2005 on field and laboratory work preceding construction of Sentry Dam. After submitting its geologic and engineering report, the M-Global team worked with the water district on final dam design. It also gave some help during construction. The dam was com- pleted in July 2007, Because Sentry is a high-hazard dam-meaning that its failure would cause loss of life-safety was crucial. Main Technical Tasks * Drilled 20 soil borings at the site to sample soil and rock Drilled 15 test wells to find the depth to groundwater and to check on water seepage in the dam area . Lab-tested the soil, shale, and other samples from borings to evaluate the strength of material on which the dam would rest Designed an overflow spillway that would be anchored in strong bedrock, not weak shale Monitored water seepage in the foundation and dam during construction Certified the dam's safety after construction Main Findings or Benefits .Completed field and lab work on schedule and at budget Designed innovative concrete dam spillway that bypassed weak shale and connected with strong bedroclk