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***Need help dealing with SLAs (Service Level Agreements) *** You have been asked by your manager to draft a service level agreement (SLA) with your
***Need help dealing with SLAs (Service Level Agreements)***
You have been asked by your manager to draft a service level agreement (SLA) with your new third-party cloud service provider.
What arethree components (e.g., uptime or storage availability) you believe are critical to include in the SLA?
Describethe component and why the component is critical to include.
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