Need help questions 1-5

Promotion -- Personal selling is a very important task for any individual that wants to promote him/herself or when working as a sales representative for a company. Occasionally, an employee will be ask by the company to develop a S.W.O.T (Strengths, Weaknesses, Opportunities & Threats) about him/herself to measure all the skill sets. Develop a Marketing SWOT Analysis about you. 1. Strengths: 2. Weaknesses: 3. Opportunities: 4. Threats: 5. In today's Business World, Outstanding Customer Service is very critical. Write a few sentences why you think Good Customer Service are important